Get in touch.

Customer support

Email us at or chat with us directly using the chat icon in the lower right-hand corner of this page. You can also send us screenshots and detailed notes about any issues you’re finding by filling out the DecidED feedback form.

Our support team is available from 9am to 5pm PT, Monday-Friday. For all questions submitted outside of business hours, we will get back to you as soon as we can.

You can always find answers to our most commonly asked questions by searching our FAQs page.

General inquiries

If you have any other questions or feedback, we’d love to hear from you.

Email or connect with us using the form below. We can respond much more efficiently via email, but if you really need to talk to someone we can also be reached at (510) 626-0770.